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Maternity Admission Information Booklet

General Information About Greenslopes Private Hospital Thank you for choosing Greenslopes Private Hospital for your hospital care. Owned and operated by Ramsay Health Care, Australia’s largest and most reputable private hospital operator, Greenslopes Private Hospital offers a comprehensive range of services and facilities. In recognition of our commitment to excellence in patient care and service, Greenslopes Private Hospital is certified under the ISO Standard 9001:Quality Management Systems. Greenslopes Private Hospital is the flagship hospital for the Ramsay Health Care group and is Queensland’s only recognised private teaching hospital. The Hospital offers a full range of medical and surgical services. For a full list of specialties please refer to our website. Our staff are dedicated to providing patients with the best possible care and service in all areas, from preadmission to discharge. Should you have any queries please contact the Maternity Services Manager as every effort will be made to make your stay with us as comfortable as possible. About Ramsay Health Care Ramsay Health Care was established in Sydney, Australia in 1964 and has grown to become a global hospital group operating 115 hospitals and day surgery facilities across Australia, the United Kingdom, France and Indonesia. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. It is this exceptional reputation that attracts leading health care practitioners to work in Ramsay facilities. Ramsay Health Care facilities cater for a broad range of health care needs from day surgery procedures to highly complex surgery, as well as psychiatric care and rehabilitation. With over 9,000 beds, the Company employs over 25,000 staff across three continents. Ramsay Health Care is extremely proud of the high quality of our staff, our excellent relationships with doctors, our commitment to improvement in all areas and our vision for the future. “The Ramsay Way” culture, which recognises that people – our staff and doctors – are our most important asset, has been key to the Company’s ongoing success. The Australian Charter of Healthcare Rights The Charter Everyone who is seeking or receiving care in the Australian health system has certain rights regarding the nature of that care. These are described in the Australian Charter of Healthcare Rights. The rights included in the Charter relate to access, safety, respect, communication, participation, privacy and comment. The Australian Charter of Healthcare Rights is available to everyone in the healthcare system. It allows patients, consumers, families, carers and providers to share an understanding of the rights of people receiving health care. Patients, consumers, healthcare providers and health service organisations all have an important part to play in achieving healthcare rights and contributing to a safe and high quality healthcare system. A genuine partnership between patients, consumers and healthcare providers is important so that everyone achieves the best possible outcomes. Healthcare providers are aware that in some circumstances, your ability to interact with the healthcare system may be restricted. Where possible they will alert family or support services about your circumstances if they consider that you need assistance. If at any stage during your pregnancy you are worried about yourself or your baby, or you think you may be in labour, contact the Birthing Suites on 07 3394 7328. Greenslopes Maternity Admission Information 3


Maternity Admission Information Booklet
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