Discharge Planning

Care Coordinators are available to assess your needs and to make arrangements for additional community support services if required.  In some instances, the most appropriate care may involve admission to a nursing home or hostel (residential care). We recognise that this can be a major, and at times, difficult decision.

The Care Coordinator will guide you through the application process for residential care for either nursing home or hostel accommodation. They will provide you with information and advice. It is the responsible of the patient/family to locate a residential care facility bed. A copy of the “Five Steps” booklet including the asset assessment forms is available from the Care Coordinator.

Care Coordination at Greenslopes Private Hospital is available to all patients and their families throughout the patient’s hospital stay. Care Coordinators are available during normal business hours from Monday to Friday.    

If you are concerned about your ability to cope at home please discuss your needs with your doctor or nurse who will then make a referral to the Care Coordinator for you.

If services have been arranged for you and you have encountered a problem with the service please contact the service provider directly. The contact details may be obtained from the Allied Health Assistant - Discharge on (07) 3394 7538.

Community Services are provided by a number of different organisations, many of whom have been providing this service for many years.

Home and Community Care (HACC) services are community services funded by the Commonwealth and State Government and are accessible for frail older people over 65 years, people with disabilities and their carers. The HACC program can provide domestic assistance, personal care, food services, community respite, transport and some home maintenance. There are fees associated with HACC services. However if you are concerned about your financial circumstance please let us know - the focus of HACC is to ensure that those who are eligible receive the support they require regardless of their income.

If you are not eligible for a HACC funded service or they have not been able to accept your referral (HACC services are limited), you may need to access your services under a “user pays” model from a service provider.

For eligible veterans and war widows a HACC funded service is offered by the Department of Veterans’ Affairs. The Veteran’s Home Care service offers domestic assistance, garden maintenance and respite care to entitled veterans and war widows. There is a small charge for domestic assistance and garden maintenance.